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Support Tickets

You can open a support ticket by clicking the 'Open a Ticket' link on this page or by sending email to support@his.com.

Each request is assigned a ticket number and is monitored by our support staff until the matter is resolved.

For best results, open a separate ticket for each issue rather than combining several requests in one ticket.

You may open a closed ticket at any time if the problem reoccurs or is not resolved to your satisfaction.

Be sure to check our knowledgebase.

For HIS system and network status announcements, check status.his.com.



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