A dedicated server is the ideal solution for organizations that want a high performance email server, with the ability to host thousands (even tens of thousands) of email accounts with enough disk storage to let users store their mail securely on the server so it can be accessed from any location.
You'll have a control panel that you, as domain administrator, can log
onto, which will let you set up, change or delete mailboxes at any
time. You can set up forwarding to other addresses,
autoreponder messages, change passwords. You can give your
users access to private control panels for their own accounts, which
will let them make their own password changes, set up their own
out-of-office autoresponders, etc., reducing your administrative
You can use POP3, IMAP or webmail (each domain gets its own private
webmail portal) to access your mail. Users who want to
acccess their mail from multiple locations should use IMAP, which is
designed to leave the mail on the server so it can be accessed from any
computer. Those who want to download their mail to one
computer and automatically delete it from the server should use the
POP3 protocol. The choice is up to you.
Dedicated mail servers host email for only one customer, so you always
have access to the full resources of the server. All
dedicated servers use redundant hard drives (RAID arrays) so that
failure of a disk won't impact uptime, and the servers are connected to
at least two networks with automatic failover should any network
Servers receive full backups daily - the backups are stored in
encrypted format for maximum security. The most
recent five days' data is kept online for rapid retrieval if/when
necessary. Weekly tapes are prepared every Sunday and tapes
are stored at a secure offsite location for three months, then
recycled. Data on the tapes is encrypted, so your information
will remain secure.
All functions on dedicated servers are checked once a minute, and our
Network Operations staff will know immediately if something isn't
right. In addition, a test server sends a timestamped email
message every minute to an account on each dedicated server that is set
up to send an immediate response. Response times are graphed
so our Operations staff can verify swift delivery over the
full path to the server, through the server, and back out.
Failure of any of these test messages to generate a response
within a certain number of seconds pages Operations personnel. If your
server slows down for any reason (spam attack, denial of service
attack, etc.) we'll notice before you will.